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Franciscan Pediatrics is dedicated to providing the best in preventive and acute care for infants, children and adolescents. The practice focuses on providing ongoing comprehensive care to assist parents in the care of their children whenever the need arises.
A long-term personal relationship between family and pediatrician is encouraged to foster confidence in the ability to assess illness and promote childhood wellness. We strive to provide culturally effective pediatric care that meets the needs of the diverse population we serve.
If you are expecting a baby, you probably have a lot of questions. We’re here to help. Expectant parents are invited to schedule a prenatal consultation with one of our pediatricians. This is your opportunity to speak one-to-one with your baby’s future pediatrician and tour our office. While your baby won’t be delivered here, our physicians are able to see newborns at St. Elizabeth’s Medical Center.
Comprehensive & Preventive Care From Birth
Well-child examinations are important in early detection of problems having to do with your child’s health and development. Each child sees his or her pediatrician for well visits. These visits provide time to review your child’s nutritional needs, growth and development, sleep habits, school progress and any other concerns. A complete physical examination is performed, immunizations given, and developmental changes discussed. Preschool and school-age children will have a hearing test, vision exam and language assessment. This is a good time to ask questions you may have regarding your child’s health, growth and development.
Our location at the Franciscan Hospital for Children provides us the opportunity to connect our patients with specialists, as needed, who work onsite. Thanks to our proximity to the hospital’s digital imaging and onsite laboratory, x-rays, ultrasounds and diagnostics can be done quickly and efficiently from our office. We also work very closely with Boston Children’s Hospital, Tufts Medical Center and Mass General Hospital for specialty services that are not available at Franciscan Hospital for Children.
Interpreter services are available free of charge to patients and their families and some of our physicians are bi-lingual with fluency in Spanish, Hebrew, Urdu, Hindi and Punjabi.
For our patients
Well visits are scheduled with the child’s primary care physician. In order to ensure appointments at a convenient time, please call to schedule well-child and routine visits at least one month in advance.
Parents or guardians who have questions about their child’s condition may call the office and request a call back from a nurse or their physician any time. Call back time for non-urgent issues may be a few hours.
Sick visits are available in most cases, on the same day. When coming in for a sick visit we try to schedule the patient with his or her pediatrician unless there is a scheduling conflict.
After hours, patients can call the practice and the operator will page the doctor on call. If your child is ill and needs to be seen, please call as early as possible so that we may accommodate you. Please remember that walk-in clinic services are not available. Walk-ins may be seen but there may be a very long wait and there are no after-hours clinic services.
Prescription refills can be requested by calling the clinic number from Monday through Friday from 9:00am to 5:00pm. Please call at least 24 hours in advance. You must have your child’s name and date of birth, the name of the medication, the dose, time the medication is taken and your pharmacy number.
Every patient is given a school/camp form with their immunization record at the yearly physical. This form is good for one year after the date of the physical. Please keep the original and give out only copies of the form to organizations in need of them. If you need a replacement form, please give us one week notice.
After hours emergency calls are covered by one of our pediatricians. After hours calls should be limited to questions regarding your child’s illness which cannot wait for a call until the next business day.
If your child is having a life-threatening emergency, you should seek emergency assistance by calling 911.
In fairness to other patients, we request at least 24 hours notice to cancel appointments.
We will bill most insurance carriers for you if proper information is provided to us. Co-payments and deductibles are due at the time of service. Any care not paid for by your existing insurance plan will require payment in full upon notice of insurance claim denial. All MassHealth patients must be enrolled in the PCC (Primary Care Clinician Plan). A valid MassHealth card must be presented at each visit to verify eligibility.
If we determine that your child needs to see a subspecialist, we will refer you to the appropriate physician. In many cases a written clearance from our office is required in advance. Though some insurance carriers do not require a referral, it will be your responsibility to understand your plan requirements.